Shipping & Delivery

Shipping costs and delivery information

We deliver only within Germany and Austria.

In addition to the stated prices, we charge flat-rate shipping costs for delivery within Germany and Austria. The shipping costs will be clearly communicated to you again in the shopping cart system and on the order page.

The shipping fee depends on the type and quantity of the goods and includes VAT.  This means that the shipping fee can only be finally calculated during the ordering process. However, it cannot become higher in the process, but only lower in your favor.

Specified delivery times apply from order confirmation or from invoicing. The compliance with the deadlines for deliveries requires the timely receipt of
all documents to be supplied by the customer, necessary approvals and releases, in particular the filling of the master data for the
configuration of sensors and gateways, furthermore compliance with the agreed terms of payment and other obligations by the customer. If these requirements are not met in time, the deadlines shall be extended accordingly.

The digital services are provided in accordance with the technical specifications defined features and functionalities and based on the general terms and conditions of the providers of the platforms. The providers of the digital services endeavor to make the services available subject to operational requirements, including maintenance and security.